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Company Information The Deep Discount 105 Green Valley Drive Mt Zion, IL 62549 Call Center: 8am-5:30pm CST Monday-Friday Toll-Free: 1-800-257-3762 Local: (815) 927-3320 Fax: (217) 864-2021

We're The Deep Discount (thedeepdiscount.com), an industry leader with more than 30 years of consumer electronics experience. We are devoted to being a dynamic, customer-driven company that focuses on enhancing our customers' enjoyment of entertainment and technology. Our values and our belief in trust, honesty, privacy, and integrity are at the very foundation of our company. We are all about serving the needs of people just like you, who with your continued support, have helped us grow. Since our internet presence, established in 2002, our goal has always been to provide you the best internet buying experience for Consumer Electronics. The Deep Discount (thedeepdiscount.com) is based in the the midwest United States, right in the heart of America, located just 180 miles south of Chicago, Illinois. Our deep rooted connections with some of the best names in the industry allow us to buy our products at huge savings and in turn, pass those savings on to you. We search tirelessly throughout the world to secure unbelievable deals to ensure that we offer you the best price without sacrificing service and quality, and that is why we are proud to be called The Deep Discount. We employ a diverse workforce of more than 40 people, with over 100 years of combined experience. Our knowledgable sales associates are committed making connections and adding value to your internet shopping experience by providing expert advice and responding to your unique needs and asprations. To meet the unique product and service needs of our customers, we have shifted our focus from a product-centric ideal to a customer-centric ideal that allows us to offer affordable entertainment and technology solutions that truly meet our customers' needs.

Founded in 1971, The Deep Discount was originally named Team Electronics which was part of a large chain of retail stores specializing in consumer electronics. Through the years Team Electronics began to be a household name with more than 1,000 stores in the Midwest and Western United States including: Colorado, Illinois, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oklahoma, South Dakota, Wisconsin, and even Alaska. Many of the top installers in the nation. At one time we housed the largest subwoofer wall in the world! We were the first authorized Apple computer retailer in the state of Illinois. We were also the largest Cingular dealer in Illinois. Considered to be of the Top 10 retailers in the country, Team Electronics recieved numerous awards and accomplishments by many vendors throughout the years for excellence in retailing. Considered one of eBay's Titanium Power Sellers, with over 160,000 feedback received from customers, we are the #1 seller of electronics in our eBay categories.  Like many other companies, we come from humble beginnings. We've been challenged significantly from time to time and we've learned, changed, and grown from each of these challenges. Retail is a business that requires constant innovation, new ideas, new ways to delight customers, and new ways to work together. We have carried this tradition over with us.

When you place your order with The Deep Discount you can remain confident that not only are you getting the best deal out there, but you are also going to receive all of the great benefits we have to offer. Great Buying Experience: Customer satisfaction is our #1 goal. We guarantee to far exceed your expectations, the way a great buying experience should be. We are here to save you precious money, time, and stress. We employ the best systems available in order to keep customers up to date with their order, including tracking information, order status, and post sale service. Quality Products: Our goal at The Deep Discount is to ensure that we supply you, our customer, with the best quality products available in the consumer electronics industry. Trustworthy and Secure Ordering: Ordering online with The Deep Discount is completely safe and secure. We employ the latest technology to assure that none of your personal information is compromised. We do not participate in the sale or solicitation of any of your personal data. 50-80% Off Retail Prices Everday: Why are our prices so low? It's simple. We have modeled our business much like a wholesaler. We buy direct from the factory, sell in huge volume, and have streamlined our operations to provide you with the combination of price and service anywhere. FREE Shipping and Insurance Everyday:  We don't believe in charging you for shipping. That is why shipping, processing, and insurance is included on your package at no extra charge. Fast Same Day Shipping: All orders placed by 4:30 Eastern Standard Time ship the same day, with delivery in 2-7 business days GUARANTEED! 30 Day Money Back Guarantee: You can return your purchase within 30 days for a full refund, not including original or return shipping. (must be returned unopened in order to qualify.)

Our state-of-the-art, 250,000 square foot warehouse facility allows us to carry tens of thousands of high-quality consumer electronics in stock, and ready to ship to your home or business within 2-7 business days GUARANTEED! Our friendly, hard-working team takes great pride in providing our customers with positive experiences when they open their packages. Once your order is complete, it is packed into custom-sized, heavy duty cardboard shipping boxes and filled with packing paper, peanuts, or bubble wrap to protect against shipping damage. We use environmentally friendly and recycled packing materials. We trust UPS service for all of our shipping needs. Once your order is packed, it is then placed in a UPS semi-trailer on site that makes 2-3 trips a day to the UPS shipping center. Once there, your package is sent along a mechanical conveyor belt and scanned into the UPS tracking system for your convenience. FREE Shipping and Insurance on all orders Everyday! Enjoy Same Day Shipping on orders placed by 4:30 PM Eastern Time on weekdays. Orders placed after 4:30 PM on Friday, Saturday, or Sunday, will ship the following Monday.

Friendly, Informed Customer Service by Phone or E-Mail: Prefer to place an order by phone?  Have a question about a product or an existing order? You can reach us toll free at 1-800-257-3762 (MON-FRI from 8 AM - 5:30 PM CST) or click here to reach us by email Expert advice: Our knowledgeable sales staff and highly trained customer service representatives will help you determine which product best suits your application.  Technical Support: Any problems or questions about a product are answered by a friend for life in the industry who can help you as your needs change. This point of contact is likely to own the same equipment that you’re purchasing and understands it better than anyone.

If you cannot find the information that you need on our website or in our FAQ section don't hesitate to Contact Us. If you are an existing user or would like to open an account with us, click the Login link at the top of each page. Once logged in, you will be able to track your orders, print invoices, or
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